Key Products

Care Management Solution

The HELIOS® stands as VirtualHealth’s flagship product, pioneering the transformation of value-based care. With advanced FIHR data interoperability, powerful automation capabilities, and an impressive 90% configurability, it streamlines care management, population health management, and more. Moreover, it provides a unified platform that connects patients, providers, and payers, facilitating informed decision-making, collaboration, and holistic care coordination.

Utilization Management Software (HELIOSum)

This software is designed to enhance utilization management processes, promoting efficient and effective resource allocation. In addition, this tool enables healthcare organizations to streamline authorization and claims processes, ensuring that patients receive timely and appropriate care while optimizing operational efficiency.

HELIOSvisit

HELIOS®’s Telehealth functionality brings remote care to the forefront, enabling virtual consultations and remote patient monitoring. With this telehealth solution, healthcare organizations can extend their reach and provide accessible care to patients, regardless of their location.

Secure Text Messaging (HELIOStext)

The Secure Text Messaging feature within HELIOS® ensures seamless communication among care teams while maintaining the highest standards of security and compliance. This tool facilitates quick and secure information exchange, fosters real-time collaboration, and enhances care coordination.

HELIOSgo

This Mobile Care Management App offers on-the-go access to care coordination, enabling providers and patients to stay connected and engaged in their healthcare journeys. Furthermore, it empowers patients to actively participate in their care plans while providing care teams with valuable insights to deliver proactive and personalized care.

Customer Insights

With over 12 million lives managed through their revolutionary HELIOS platform, VirtualHealth has garnered praise and recognition from industry leaders and professionals. These customer insights reflect the platform’s exceptional capabilities in driving data-driven, person-centered care and streamlining healthcare operations.

The EVP and CIO of a value-based payer commented that VirtualHealth’s HELIOS platform emerged as their top choice to support data-driven, person-centered care. Its proven track record in integrating data sources and optimizing care team workflows in North Carolina convinced them of its effectiveness. They further believe that HELIOS will elevate their care teams’ effectiveness and enhance the quality of care they provide to their members.



Karen Vanaskie, DNP, MSN, RN, Chief Clinical Officer, Innovation Care Partners, adds that at ICP, they have a very specific vision for continuing to elevate the high-quality support they offer both their members and their care teams, and VirtualHealth has been instrumental in powering new efficiencies and data-driven workflows to achieve this vision. From day one of their implementation, the experts at VirtualHealth have demonstrated a keen understanding of the needs of our market, and ICP is already seeing tremendous results from the partnership.

The scalability of HELIOS has been applauded even by the Vice President of IT-Enterprise Systems, Martin Martinez, who suggests that the product’s capacity to adapt and support the health of communities has been essential to his company’s mission. The platform’s ability to align with the specific needs of healthcare organizations and positively impact communities stands as a testament to VirtualHealth’s dedication to advancing healthcare transformation.

Statistics

• Founded: 2012


• No. of employees: 60+


• Total Funding: $23.6M


• Total Interactions on HELIOS: 37 Million


• Locations: 1 (New York)


• Care Team productivity gains: Upto 92%


• Managed life through HELIOS: 12 Million


• Increase in Team Efficacy: Upto 93%

Rating and Commentary

New York’s VirtualHealth has established itself as a leading player in the healthcare technology industry. With a clear focus on introducing innovative technologies, the company has demonstrated remarkable performance and made significant contributions to the competitive healthcare sector. 

Under the leadership of Adam Sabloff, the company has demonstrated a strong commitment to innovation and customer-centric solutions, reflecting its dedication to transforming the healthcare landscape. Sabloff has expanded the company’s reach, developed innovative solutions, fostered a culture of innovation, and formed strategic partnerships. His strategic approach and ability to understand customer needs have strengthened the company’s position and accelerated its growth. 

In a competitive arena with rivals like Wellbox and Tellus, it has further managed to stand out for more than a decade by consistently delivering cutting-edge health IT and care management solutions like HELIOS. Its ability to navigate this competitive landscape speaks to its industry expertise and innovative approach. Trusted by major investors such as Edison Partners, its financial stability and growth potential are underscored. The confidence shown by these prominent shareholders further solidifies the company’s position in the market.

The company’s approach and strategic partnerships have enabled it to expand its reach and access new markets, providing a solid foundation for growth. With a strong leadership presence and a culture of innovation, it has positioned itself as a trusted and preferred choice in the competitive healthcare care industry, driving its ongoing success despite the presence of formidable competitors.

VirtualHealth's Video

Key Executives

Adam Sabloff, CEO and Founder

An alumnus of Emory University, Sabloff’s journey to founding VirtualHealth is underscored by a dedication to improving lives through cutting-edge technology. Having served as VP of Development and Chief Marketing Officer for the esteemed Midtown Equities, Sabloff’s expertise spans real estate, media, and aviation. His visionary work led to the creation of the “The Ritz-Carlton Residences” concept. Furthermore, profound personal loss fueled his determination to extend next-generation care to seniors and the chronically ill. This vision gave birth to VirtualHealth, a platform that seamlessly merges healthcare and technology to make homes an integral part of the care continuum.

Sue Powers, Chief Growth Officer

Powers brings a wealth of experience to VirtualHealth. Her journey includes leadership roles at Array Health, Edifecs, Quovadx, Vitria, Netscape, and Tandem Computers. Powers’ healthcare sales and management expertise, honed since 1999, fuels her commitment to driving growth. Her passions extend beyond work, with family time, charitable endeavors, and tennis being sources of joy. In addition, Powers earned her Bachelor’s degree in Mathematics with a Computer Science emphasis from the University of Northern Iowa.

Marcus Caraballo, Vice President, Product Management

Marcus Caraballo is guiding the company’s product evolution. Joining as the third employee after graduating from Columbia University, Carabellow has played pivotal roles in HELIOS® interoperability initiatives, product partnerships, and enterprise implementations. His 8-year journey at the firm exemplifies his commitment to fostering innovation and driving the product roadmap.

Rebecca Vos, Vice President, Client Business Solutions

Vos brings a unique blend of experience to VirtualHealth. Transitioning from a career in residential construction, she pursued her healthcare passion by studying at the University of Texas at Dallas. Her tenure at Health Care Services Corporation (HCSC) exposed her to healthcare intricacies and project management. Moreover, she played a crucial role in implementing Texas Medicaid’s Long Term Services and Supports program. Vos’ dedication to leveraging her clinical insights at the company underscores her commitment to successful implementations.

Organizational Insights

VirtualHealth, a pioneer in healthcare technology, thrives on a culture that fosters collaboration, flexibility, and employee well-being. With a commendable rating of 3.6 out of 5 stars on Glassdoor, the company’s organizational culture reflects its commitment to creating a positive and inclusive work environment.

The company’s commitment to employee well-being is evident through its comprehensive benefits package. Offering health, dental, vision, and medical insurance, as well as Flexible Spending Accounts (FSAs), the company ensures that its employees have access to essential resources to support their health and financial needs. Moreover, embracing the changing landscape of work, it champions a flexible work schedule that includes summer hours and flexible start and end times. Recognizing the importance of work-life balance, the company provides paid holidays and an unlimited vacation policy, empowering employees to manage their time and recharge.

VirtualHealth’s commitment to flexibility further extends to its remote work program, enabling employees to work from the comfort of their own spaces. Its open-door policy encourages transparent communication and fosters a sense of belonging, ensuring that employees’ voices are heard. Additionally, with a focus on holistic well-being, the company offers access to resources like HealthAdvocate for support and care. The inclusion of On-Demand Teladoc support and Talkspace—an online Mental Health Therapy resource—demonstrates the company’s dedication to addressing employees’ physical and mental health needs.

Its culture embraces the social aspect of work. Company-sponsored happy hours and outings facilitate team bonding and camaraderie. Unlimited snacks and drinks in the office create an inviting atmosphere that promotes connectivity among employees. Furthermore, understanding the importance of growth, VirtualHealth invests in its employees’ professional development. The company provides training programs, mentorship opportunities, and job training, fostering a culture of continuous learning and advancement.

Board Members

Danielle Bellanger, Founding Member

With over 25 years in finance, Bellanger has held significant roles at Credit Industriel et Commercial, contributing to its U.S. operations as CFO and Risk Manager. She’s also served as interim president of the Group’s U.S. broker-dealer, demonstrating her leadership and financial acumen. Bellanger’s participation in various banking and professional organizations underscores her commitment to advancing financial excellence.

Kevin Hill

Hill’s notable career includes executive positions at Oxford Health Plans for over a decade. As Executive VP of Sales, Products, and Pricing, he played a pivotal role in the company’s success. After the acquisition by United Healthcare, Hill assumed leadership roles and later became an advisor and board member for venture-backed companies. Thus, his expertise in sales and business strategy contributes to VirtualHealth’s growth.

Lenard Marcus

Marcus, a Partner with Edison Partners, brings a wealth of expertise in growth equity investment. His leadership of Edison’s Healthcare Information Technology practice and involvement in investments align with VirtualHealth’s innovative aspirations. With a background in engineering and business, Marcus’ strategic insights guide the company’s path towards technological advancement.

L. Bradford Perkins

Perkins is a luminary in the field of architecture and planning. Co-founder and Chairman of Perkins Eastman Architects, he has authored numerous articles and textbooks on the subject. His interest in senior living design resonates with the company’s mission to enhance patient care. Perkins’ presence on the Board reflects a commitment to holistic health and well-being.

Investors

Edison Partners

This company stands as a driving force behind VirtualHealth’s progress. As a premier growth equity firm, Edison Partners specializes in investing in rapidly growing technology companies. It has also twice been named one of GrowthCap’s Best Growth Investment Firms. With a remarkable track record of over 185 investments and more than 140 successful exits, including 17 IPOs, it brings a wealth of expertise and experience to the table. Edison Partners’ collaboration with VirtualHealth showcases a shared commitment to innovation, growth, and shaping the future of healthcare technology.

Key Milestones

• In April 2023, Rick Auletta was named president and chief Operating Officer at VirtualHealth.


• On February 1, 2023, VirtualHealth was named to the New York Digital Health 100 (DH100), a recognition that highlights the company’s dedication to innovation in digital health and leadership in the New York region. 


• On February 1, 2023, Edifecs and VirtualHealth partnered to automate prior authorization for payers and providers, comply with future federal and state mandates. 


• The company introduced HELIOS® Essentials, a new out-of-the-box configuration of their industry-leading HELIOS platform, in October 2022. HELIOS Essentials is uniquely designed for specialty care providers and mid-size healthcare organizations that require unparalleled configuration and powerful AI-powered automation.


• In 2022, the company announced a partnership with WebMD Provider Services, which helps health systems and plans build enduring relationships and educate individuals at every stage of their healthcare journey, from discovery to recovery.

News and Press Releases

• December 15, 2022: HELIOS Medical Management SaaS Platform Selected for Amazon Web Services (AWS) Health Equity Program (Read)


• September 14, 2022: Troy Medicare Selects HELIOS® to Drive Better Insights & Visibility for Medicare Advantage Populations (Read)


• July 19, 2022: VirtualHealth Modernizes Utilization Management with New Software Release (Read)


• February 15, 2022: INTERLINK® Selects VirtualHealth’s HELIOS® to Support High-Quality Care for Cancer Patients (Read)


• July 8, 2021: VirtualHealth and Healthwise Partner to Streamline Health Education for Patients (Read)

Competitors

MEDecision Inc.

This company stands as a trailblazing digital care management company with a mission to empower health plans and care delivery organizations. A standout offering is their HITRUST CSF®-certified SaaS solution, Aerial™. This platform seamlessly connects the disparate components of the healthcare ecosystem, facilitating meaningful consumer engagement and driving down costs through effective care, case, and utilization management. With a focus on leveraging data insights and technology, MEDecision is committed to enhancing the efficiency and effectiveness of care delivery.

Wellbox Inc.

The firm shines a spotlight on population health management, aiming to revolutionize health outcomes through proactive engagement. Their comprehensive chronic, preventative, and virtual care management solutions are fortified by highly experienced licensed RNs and cutting-edge technologies. Moreover, by assessing health risks and delivering superior clinical care, Wellbox empowers individuals to actively participate in their well-being. Their commitment extends beyond clinical care, emphasizing patient engagement and positive experiences while working within existing healthcare workflows.

R1 RCM

This company emerges as a dynamic player that leverages technology to create transformative patient experiences and financial improvements for healthcare providers. Their scalable operating models seamlessly integrate with healthcare organizations, catalyzing enhancements in net patient revenue, cash flows, and operational efficiency. Additionally, by optimizing the patient experience and reducing administrative burdens, R1 RCM empowers healthcare providers to focus on delivering high-quality care.

Tellus

Tellus, LLC., occupies a pivotal role in the healthcare technology landscape as the leading Electronic Visit Verification (EVV) provider and software manufacturer. As a founding member of the National EVV Association (NEVVA), it is not only a provider of EVV software and claims processing technology but also an advocate for the industry. Moreover, their exclusive contracts with states, including Florida, underscore their significance in the EVV sector. By offering cloud-based solutions tailored to the home health and long-term care markets, Tellus simplifies and streamlines care delivery tasks and claim data processing. Through their services, caregivers, agencies, and patients can focus on improving care delivery, outcomes, efficiency, and cost-effectiveness.

Corporate Responsibility

VirtualHealth recognizes the importance of corporate responsibility in creating positive societal impact. With a strong dedication to driving meaningful change, the company takes various approaches to contribute to the well-being of its employees, clients, and the wider community.

The company’s commitment to its employees’ welfare is evident through its comprehensive benefits program. Moreover, it has a diverse management and leadership team, diversity and inclusion are championed by its executives, and individuals are assessed on their performance, contribution and impact on results. In 2020, it established its first Employee Resource Group, with an executive sponsor and a team of employees who seeking to continuously elevate the way they work and interact as a team.

As a pioneer in healthcare technology, VirtualHealth’s innovative solutions are at the forefront of population health management. By offering comprehensive chronic care management, annual wellness visits, and virtual care solutions, the company contributes to enhancing patient care, reducing healthcare costs, and promoting healthier communities. This commitment aligns with its broader corporate responsibility of positively impacting the healthcare landscape.

Additionally, its CSR manifests itself in its engagement with the wider community through its Population Health Management Solutions. By participating in initiatives that promote awareness, advocacy, and support for healthcare-related causes, the company demonstrates its commitment to giving back. This involvement reinforces the firm’s mission to make a positive impact beyond its technological innovations.