Operating out of Santa Monica, CA, PatientPop bills itself as the only complete practice growth solution on the market. The company’s platform enables medical providers to manage their office and exam rooms digitally, using HIPAA-compliant tools. PatientPop has garnered 22 million online patient requests and inspired 1.3 million positive testimonials.
PatientPop brings full automation to every step of the patient’s healthcare appointment experience. It develops an impactful online presence and first impression for the provider and gives potential patients the option to book appointments online. Appointment reminders and digital follow-ups come later, keeping patients connected with their experience, and prompting them to share updates and feedback.
More than just a digital booking and records platform, PatientPop also helps providers establish an impressive web presence, bumping them to the top of search results, and generating shareable content via social media and blog posts. Automated patient satisfaction surveys can also boost providers’ online reputations and visibility.
The company announced the completion of a successful Series C round of funding, in which they secured $50 million. First-time investor HLM Venture Partners led the round, joined by Vivo Capital and Commonfund. Previous investors also participated, including Toba Capital, Transformation Capital, and Silicon Valley Bank. HLM partner Steve Tolle and Vivo Capital principal Nathan Dau have joined the PatientPop board of directors. Tolle’s 30 years of healthcare tech experience are a welcomed addition to the board, as well as Dau’s background in investment banking and law.
"Behind every exceptional product in healthcare is the right team of people bringing it to life," said PatientPop Co-founder and Co-CEO Travis Schneider. "Adding Steve Tolle, Nathan Dau, and Jonathan Bush to our board enhances our blend of experience that drives innovation, depth of knowledge, diversity of thought, and empathy for our customers, patients, partners, and employees."
With the new capital, PatientPop plans to continue developing its suite of services, focusing on patient growth. The rapidly changing healthcare industry experienced a strong push towards the digital this year, as COVID-19 shelter-at-home orders drove patients and providers alike to seek alternative ways of connecting. PatientPop hopes to fill in some of the gaps that virtual office visit and prescription filling apps have left behind.