Logibec to Roll Out New Emergency Room Redirection Tool

The world of healthcare technology continues to evolve. Pushing that evolution forward, Logibec is preparing to roll out an emergency room redirection tool that promises to boost hospital efficiency and improve patient health, all while optimizing financial performance.

The tool, known as the Innovative Emergency Redirection Solution, was developed jointly by Dr. Alexandre Messier of Hôpital Sacré-Coeur de Montréal (HSCM) and the CIUSSS du Nord-de-l’île-de-Montréal. It uses a unique algorithm to identify emergency room patients who can be safely redirected to local partner clinics, helping patients receive treatment faster while relieving strain on crowded emergency rooms.

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The tool goes a step further and lets triage staff access the availabilities of neighboring clinics and book appointments for patients who would be better served there. Oftentimes, these clinics are closer to patients’ homes or their family doctor.

CIUSSS du Nord-de-l’île-de-Montréal began piloting the tool in 2015, and since then it has helped clinicians safely redirect some 12,000 patients each year. During the pilot, overall emergency wait times dropped 20-40%, ambulance visits dropped by 15% and 95% of all redirected patients said the program should be used at every hospital. Going beyond the pilot, Logibec is moving to commercialize, improve and distribute the tool to the wider market.

Logibec CEO Marc Brunet said they are excited about the tool because they believe it will drive better patient outcomes and boost efficiencies across the entire healthcare system.

Logibec, a portfolio company of GI Partners, is a Canadian healthcare technology company that focuses on optimizing healthcare processes. It offers products ranging from patient kiosks to artificial intelligence tools that address patient readmission.

Based in San Francisco, GI Partners is a private investment firm with $16 billion in capital and focuses on investments in IT infrastructure, healthcare, software and the services sectors.