Weave
Software & Data
Lehi, Utah

Overall Rank: 29
Category: Software & Data
Category Rank: 9

Awards:

  • Top HealthTech Company of 2022

Profile

Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business.


The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement and work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and was certified as a Great Place to Work.


Visit www.weave.com


Key Products

Team Chat supports HIPAA compliance


Collaborate with your team using a secure chat. If you’re a multi-location practice, keep in touch with your other offices by communicating via our user-friendly platform.


Missed call texts


If callers can’t reach your front desk, engage with them using our missed call auto texts. These messages allow patients and potential customers to start text conversations with your office.


Contactless text payments


Let your patients pay for dental services via texted payment requests. If they want to stick with traditional payments, collect cash, checks, credit cards, and mobile wallets at your front desk.


Always open mobility


Keep in touch with your team and your patients as you’re traveling to conferences or working from home. Use your smartphone or tablet while communicating from your office’s number.


Call pop-up profiles


Complete patient profiles appear on your computer or smartphone screen when you answer calls. These profiles include details like upcoming visits and outstanding payments.


Two-way text messaging


Start text conversations with patients that are too busy to answer phone calls. If clients can’t reach your front desk, they’ll automatically receive a missed call text from your office number.


Customer Insights

“With the Weave texting system, we’ve seen a significant decrease in no-shows and missed appointments… Patients respond quickly, like within an hour, and we’re able to communicate better that way.” — Leah Maaieh, Office Manager, Beaches Plastic Surgery


 


“My favorite feature of Weave, hands-down, is text-to-pay. 80% of our patients are paying within about 24 hours! That’s no lie – you can quote me on this” — Valarie Caulfield, Office Manager, Sodorff & Wilson Family Dentistry, WA


 


“What Weave has been able to do for us, is free [staff] up to accomplish their jobs and be so much more efficient in our practice.” — Dr. Jennifer Doobrow, Periodontist / Owner, Perodiontal and Implant Associates, Inc. Cullman, AL


 


Being able to forward phones and see who is calling, text responses back and Text to Pay…all of these features are fantastic, before COVID and especially now! — Dr. Royal, Family Eyecare of Toccoa


 


“The primary reason I brought in Weave was because it was so simple and it integrated with the phone system… but it all comes down to mostly the reviews still, cause that’s the most important part.” — Dr. Jarrod Davies, OD, FCOVD, Utah Vision Development Center


 


Weave makes my demanding job less demanding. When I can see at a glance who is calling, sending a quick text makes life easier. Thanks Weave!!! — Sandra Parker, Office Manager


 


“I’ve been a user of Weave’s services for two years. I have not seen anyone in the podiatry space that offers the breadth of services they provide. I look at the ROI Weave gives me and the choice to use them is easy. The value of two new patients a month pays for their fee and missed call texting keeps that patient in my practice!” — David Edwards, DPM


 


“It’s so much easier to keep in contact with patients, keep them updated, and coordinate if they are running late or need to reschedule. As a busy clinic, time is essential for us, and we have so much more time to build relationships with people that are in the office.” — Jessica Bacci, Bacci and Glinn PT